The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Why you might ask? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Please complete the section which is relevant to your application. Violation thereof is grounds for revocation, seizure or cancellation without refund. Klicka hr fr att kontakta oss. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. You are viewing the PayPal Community Archives. By clicking Next, you agree to the AXS.com Terms and Conditions. All photography, filming and other recordings of the event are PROHIBITED. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot To read the updated Privacy Policy, please. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. If you have bought your tickets at the venue's box office? After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Coronavirus: Ticket refunds won't happen for many postponed concerts If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Occasionally making progress only to be timed out. It's all a fan needs, all in one app. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. So I decided to treat myself and girlfriend to VIP tickets. and now it says "refund pending". Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! AXS is not responsible for the acts or omissions of any venue or Client. - AXS Help Centre How can I make a claim for my Ticket Insurance? Axs Ticket Return Policy - unleashedagility.com Its for one of the Hyde Park British Summer Time concerts. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I don't see why I should have to do the legwork on this one. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . Leave the Archive. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). Well need evidence from the relevant transport authority. Seller fees on the Service may vary. Please make sure to review the terms and conditions that you will find on these third-party sites. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Contact Us We make no representations or warranties about the quality of your watching experience or your display. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. SOLD TICKETS VIA AXS MoneySavingExpert Forum By Insurance Site July 2, 2022 July 2, 2022. All ticket prices for events that occur in Canada are stated in Canadian Dollars. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. You will also be responsible for paying any applicable taxes relating to your purchases. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. This policy will apply regardless of how the error occurred. Have you tried to make a refund by clicking on the refund option? Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. I cannot access the Insurance company. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. The form needs to be signed and stamped by your GP and this may be chargeable to you. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. How do I get my . The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. However, it is not clear if this would cover government advice. The site owner may have set restrictions that prevent you from accessing the site. Click here. All ticket prices for events that occur in the United States are stated in U.S. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Price and availability of any ticket, product or service on the Service are subject to change without notice. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. A scan or clear photograph sent by email is acceptable. We act on behalf of a seller (our Client) when selling Primary tickets. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. Plans can . By using the Service, you agree to the Privacy Policy and Terms of Use. During the event, strobe or theatrical lighting may be used. Let us know what you were doing when this page came up, plus your IP and request ID Click Close and Add Documents to go back and add them now. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder).
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