Their e-mail confirming the sale does not show my transaction detail. Add Hours. After putting it on, I was stunned. Color, the length corresponds to the photos of the seller. The next step in returns processing is to evaluate the returned items condition. Your costs will depend on youreCommerce fulfillmentcenter, what is involved in processing your returns, and your sales and returns volume. Where? Everythird-party logistics returns processing centerwill have its own policies and practices, and these can vary based on client needs. When a returned item arrives at the warehouse, we compare it to the RMA to ensure it matches. You just stuck with this wig. If youve got questions that arent below, reach out to us directly. I lost my hair to cancer and wanted a pretty wig for my wedding in July and got this Halloween costume-looking wig in the mail! Items can be returned at any point, new or used, within 90 days from the original invoice date. What are you looking for? Made to order item, special and custom orders are not returnable. In order to properly return the item, it must be in new, unused, and unassembled condition, securely packaged inside its original packaging. We cannot cancel an order unless we receive your request in writing to prior to shipment. 18555 Gale Ave, Industry, CA - MapQuest Hotels Food Shopping Coffee Grocery Gas Find Best Western Hotels & Resorts nearby Sponsored 18555 Gale Ave 18555 Gale Ave Industry CA 91748-1339 Share More Directions Advertisement See a problem? Latitude for the location: 33.9954093. -Away from residence/not able to accept delivery. Running Warehouse wants you to be completely satisfied with your purchase. Osep. Directions Advertisement. Work with your fulfillment warehouse and shipping carrier to get the best reverse logisticsand return shipping pricing. 1. However, if the return is a food product, the returns processing center doesnt need to examine it. IN BUSINESS. This post was originally published in July 2020, and has been updated and republished on January 12, 2021 with new information, best practices, and coverage of 3PL returns processing. Returns processing is an integral part of your eCommerce business. Free return shipping is only available for orders shipped within the 48 contiguous United States. Do NOT buy any product from them! What they advertise and what you receive will be completely different thing don't waste your money you will receive just a mimic junk. We can only provide credit for the item price. Please note that while we want you to be happy with your purchases, an excessive number of used returns within a twelve-month period may limit your eligibility for exchanges or store credit. The stitching is so bad I would be embarrassed to leave the house. On all orders over $99! She lied to me and emailed they would not. One of the common ways to write this address is 18559 Gale Avnue, City of Industry, CA 91748. 0000020819 00000 n Aluminum Offering an ideal balance of durability and weight. The best eCommerce return policy is one that meets your customers expectations and doesnt bite too deeply into your profits. Please note that you will be responsible for all shipping charges. Please see the exclusions section below for a full list. It includes information such as the customers name, the date the return was authorized, the order number, and the carrier tracking number. We recommend choosing a carrier that provides tracking information. Cancellation requests are not accepted on items that have shipped or been prepared for shipping. 32 seats. I know how to style hairs and I dyed my own hair to match with the hair color of the system and it blends really well! To obtain the return address has been a nightmare. They are cheaters. All returned items must be repacked and returned in their original packaging for protection. 176 32 Pissed me off these are the same defective wigs you can buy on TEMU for $10. ! *Price comparisons are based on the Manufacturer's Suggested Retail Price ("MSRP") or Original Selling Price. Its important not to give up on your returned items. Please allow 7-10 business days for delivery back to Running Warehouse. A complimentary UPS Ground return label is included in every package delivered within the 48 contiguous United States. Select your returns method and generate the returns label. BBB is here to help. After this time frame has elapsed and no delivery has been scheduled the order will be returned and refunded under our Return Policy. 2. Closed. 0000013713 00000 n Upon receipt of merchandise in good condition at our warehouse, your refund will be processed. Damaged packaging can include rips in plastic wrapping around the box as well. Copyright 2022. Company is a scam!!! Should you choose not to pursue replacements the damaged or defective products can be returned for credit as outlined in our Return Policy. 0000029619 00000 n Some returns processing centers call it a return goods authorization (RGA) or simply a return authorization (RA). Instead of revenue coming in, youre sending refunds back to the consumer. However, Warehouse Direct USA does not warrant that product descriptions or other site content is error-free. Products returned in used or worn condition within 90 days from the original invoice date can be exchanged for another item, or are eligible to receive a store credit for the full value of the purchase. B, Wanliye, Science & Technology Park, Fuhai St., Baoan District, Shenzhen, China 518103; tel #18046302173. Items can be returned at any point, new or used, within 90 days from the original invoice date. I ordered 2 of the same wig, different lengths. Of course when you go and purchase, it doesnt tell you if you need or want to return product, you will need to send to China and buy insurance on the package AND you are responsible for the cost. Now they are just not responding. . In order to properly return the item, it must be in new, unused, and unassembled condition, securely packaged inside its original packaging. Monthly rental prices for a two-bedroom unit in the ZIP code 91748 is around $1,980. All other marks contained herein are the property of their respective owners. Address: 18555 Gale Ave City OF Industry, CA, 91748-1339 United States Phone: Employees (this site): Modelled Employees (all sites): Modelled Revenue: Modelled Year Started: ESG ranking: ESG industry average: What is D&B's ESG Ranking? I can't believe how cheap and junkie this thing looks. 90 Day No Sweat Returns. One wig is not even opened and the other one I just opened it and never wore it. 0000021115 00000 n That was a way for our client to recover lost revenue and sell product that was in excellent condition, just missing its packaging. The most recent version of these Terms and Conditions Agreement may always be found on warehousedirectusa.com web site. 0000007063 00000 n Select items are not eligible for used returns. Made to order items, Special Orders and Custom orders may not be canceled after 48 hours from the initial order. Red Stag Fulfillment has extremely accurate inventory tracking. Some Restrictions apply. 5501 Island River Dr. Knoxville, TN 37914, 3PL Returns Processing: How It Works To Help Your Business. All returns must be pre-approved and you must receive a Return Authorization Number from Warehouse Direct USA before your return will be accepted. Very suitable and recommended! 0000016003 00000 n Listed By: RYOZO KAJINO CalDRE: 01030820 - MARK III PROPERTIES & MARK III PROPERTIES. CONTACT:JUDY CHUNG CITY OF INDUSTRY US. -Opened bedding materials Unfortunately, cost to return to shipper is same price I paid for them. HVQo0~GV 6TUjN4MXJTgC>w7{;hfa`[}f?ctY20WWABfR1G Wdj]'o?3. QJZmB xN .a@bAG+RZU7IxA5GeeKbpG TOu6R}lY/KG! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Orders over $99 will ship for free! I feel like a complete fool buying the 2 BOGO beautiful wigs from this company from an ad that is trending on Pinterest. The Office/Medical Property at 18575 Gale Ave, City Of Industry, CA 91748 is currently available For Lease. Defective or broken products cant be resold, even at a discount. Share Contact. At Red Stag Fulfillment, we have many partners who sell heavy and bulky products, so we ship a lot of them. They do not post an address on the website or phone number but they state "Money Back Guarantee". I believe all the reviews are fake on their website and they are using someone else's pictures to trick you!!! Free return shipping is only available for orders shipped within the 48 contiguous United States. However, like online sales, there is a seasonality to returns. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The company's filing status is listed as Active and its File Number is 5028148. The customer is responsible for any damage that occurs during return shipment. Place the items you would like to return along with a copy of the "Running Warehouse Return and Exchange Instructions" form back into the original shipping box, soft pack, or similar shipping container. Simply note any damage upon delivery and contact us immediately. 0000014819 00000 n i cant even put into the ocean and wave good bye forever due to sea life suffering. Initial and return shipping costs will not be refunded. Here are 8 tips for writing great reviews. Returns are shipped via UPS Ground; please allow 7-10 working days for the shipment to arrive back at our warehouse after you have shipped the package. Do You Really Need to Own Your Warehouse? There are no exceptions. 0000016096 00000 n 0000011872 00000 n Expect more returns after theholidays, as people send back unwanted gifts. All Exchanged product will be shipped back to you free of charge via UPS Ground unless otherwise specified. We absolutely cannot accept furniture that has been assembled or used. I got my order 5 days ago. Here are the basic steps you can expect in your return processing supply chain. In addition, during thecoronavirus pandemic, returns may move a bit more slowly. 18555 Gale Ave, City Of Industry, CA 91748, View similar Musical Instruments-Wholesale & Manufacturers, Musical Instruments-Wholesale & Manufacturers, Do Not Sell or Share My Personal Information. Premium Wood Effortlessly adds unique character to your everyday carry. You will have 5 business days to respond to the carrier or contact us to reschedule delivery (some fees may apply). Customer reviews, both negative and positive, help shoppers decide if your product will work for them. Win Retina is a specialized ophthalmology practice that utilizes cutting-edge treatments to provide the utmost personalized care and attention for patients with retina related issues. Location & Hours 18575 E Gale Ave Ste 218 City of Industry, CA 91748 Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Insurance We offer an easy No Hassle 7-day return guarantee. Promoted placement and improved company listing. Exclusive Offers Sent Right to Your Inbox. 0000015594 00000 n Phiestina is a new brand of plumbing supplies. I am just reiterating what everyone else has said on this forum. 0000021509 00000 n Products returned in used or worn condition within 90 days from the original invoice date are eligible to receive a store credit minus a 10% restocking fee. Original shipping charges are non-refundable. Its hard to predict eCommerce return rates. Military Discount available for Active, Reserve and Veteran U.S. Military Personnel, Store Hours(EST): M-F 10am to 9pm, Sat & Sun Closed. Write down the tracking number for the return from your preferred shipping carrier to track the progress of your package back to our warehouse. Room Addition, Remodeler, Construction - General Contractor, Do Not Sell or Share My Personal Information. Wrap carefully. 0000021088 00000 n Damaged returns will not be refunded and customer must file a claim with the carrier. I couldn't believe it. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support. I need to return them but no body answer my emails. Let us know Advertisement Help Whats Your Nationwide Fulfillment Solution? Actual sales may not have occurred at this price. hb``a`` P0p@bi^hMmFN /ixIj# 5pY6Ad Zc endstream endobj 206 0 obj <>/Filter/FlateDecode/Index[6 170]/Length 28/Size 176/Type/XRef/W[1 1 1]>>stream It must be in new condition with no damage and in its original packaging, no exceptions. Products returned beyond 90 days from the original invoice date may be eligible to receive a store credit at the sole discretion of Running Warehouse. In one case, a client asked our warehouse employees to smell a returned clothing item to determine if it was worn (our answer: a polite no and a chuckle). Claim your profile to access Trustpilots free business tools and connect with customers. We can only provide credit for the item price. Its essential to understand the process so you can manage it well. 47. trailer <<84B4223BA5AE43168C4245CDD456F142>]/Prev 45471/XRefStm 1138>> startxref 0 %%EOF 207 0 obj <>stream HVn8+RZS$@MR"DjlMRkB s/rED[xt[>Mz!dHp2zK@-g 0p'_96~M%90L9?W)>3"I7NQ4x}}q6$X2=D1k-i One of the best ways to prevent returns is to include customer reviews on your sales pages. Our team is here to help. Writing this so other people do not purchase wigs from this company. To find the UPS Service Station closest to you click. Website. They state you have to return it within 14 days. If your item arrives damaged,defective,incorrect items you can initiate a return for defective item(s) within 30 days of receipt for a full refund. I love this new hair! The form tells the warehouse what to expect. For the best experience on our site, be sure to turn on Javascript in your browser. 0000029362 00000 n When a customer initiates a return, the3PLreturns process begins. Address: 18575 Gale Ave, City Of Industry, CA. Items can be returned at any point, new or used, within 90 days from the original invoice date. If you stay on this website, you agree to the use of cookies. Totally misleading to the consumer. Any customized items are non-returnable, which include, but limited to, apparel, bags, jerseys, gloves, assembled shaft and blade and skates. Should a product be listed at an incorrect price or presented with incorrect information due to typographical error or error in pricing or product information received from our manufacturers and distributors, Warehouse Direct USA reserves the right to refuse or cancel any furniture orders placed at incorrect prices. Any changes to this Terms and Conditions Agreement shall be effective immediately following the posting of such changes on this web site. Package Consolidation: What It Is and How It Saves You Money, third-party logistics returns processing center. I have bought 2 wigs that I saw in the video which was trending on Pinterest. Premium Metal Unparalleled strength & durability to withstand anything life throws at it. Remove or black out any other labels. All cancellation requests are forwarded directly to the manufacturer. Wrong color, style and CHEAP CHEAP CHEAP!!! See a problem? The Registered Agent on file for this company is Wei Duan and is located at 18555 Gale Ave, City Of Industry, CA 91748. ! Claim this business Share. You'll find more information on cookies at, Exclusive offers sent right to your inbox, Contiguous United States Return and Exchange Instructions, Non-contiguous United States Return Shipping and Exchange Information. The company is getting away with their unfair business practices and sending out horrible products. What are you looking for? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In the rare case that your item(s) unfortunately arrive damaged or defective, replacements are usually offered at no charge. 0000000016 00000 n A prepaid, free return shipping label is included with every package. BBB Business Profiles generally cover a three-year reporting period. We want you to be completely satisfied with your purchase. You can improve returns processing by working with your 3PL to ensure that your processes mesh with theirs. Please note when electing to return an item, actual one-way freight charges will be deducted from your refund. You agree to review these Terms and Conditions Agreement from time to time and agree that any subsequent use by you of this web site following changes to these Terms and Conditions Agreement shall constitute your acceptance of all such changes. Find out how we combat fake reviews. Opened one and it looks nothing like the picture on the website. Opened one and it looks nothing like the picture on the website. Let us know. Please complete and submit theReturn Formand a RMA number can be generated for your return. This is much higher than the returns rate for products bought in stores (5-10%). Customer support Call 866-675-2011 Address: 18523 east gale ave, Dock#9, city of industry, CA 91748 US You can sell an item with a small nick or discoloration as a factory second. Returns processing is generally slower thanorder fulfillment. Please note that orders can only be canceled before it has been shipped. Actual sales may not have occurred at this price. It's essential to understand the process so you can manage it well. A refusal of the item at delivery will be considered a Return and credit will be issued back to your original payment method minus restocking fees and shipping charges. DO NOT BUY!!!!!! Recent Locations. 0000001315 00000 n Is this your business? 29. Figures it's CHINA crap! 360 Parriot Place City of Industry CA 91744 (562) 843-2569 Macy's Logistics and Operations 15541 Gale Ave City of Industry CA 91745-1512 (626) 855-6249 Minuteman Transport Inc 14840 E. Proctor Ave. City of Industry CA 91715-0396 (800) 431-6087 Pacific Trading Company 6966 Caledonia Way Chino CA 91710 (909) 895-1118 ShipSaving 0000001471 00000 n I ordered two wigs. YEARS. This could be cosmetic or functional. If you return an item that is offered with free shipping, the return shipping costs will be deducted from your refund and the return shipping is the responsibility of the customer. If you can afford to offer free return shipping, you should. WarehouseDirectUSA.com All Rights Reserved. Therefore, even if the product is in perfect condition, companies usually sell items with damaged boxes at a discount. I purchased 3 wigs. Advertisement. Shipping costs are not refundable. Some Restrictions Apply. 4, 1st Floor, Bldg. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. However, there is a big variation in online return rates. Warehouses Merchandise & Self Storage. Help . hbbbd`b``3 L` Y\ endstream endobj 177 0 obj <>/Metadata 4 0 R/Pages 3 0 R/StructTreeRoot 6 0 R/Type/Catalog/ViewerPreferences<>>> endobj 178 0 obj >/PageTransformationMatrixList<0[1.0 0.0 0.0 1.0 0.0 -396.0]>>/PageUIDList<0 2114>>/PageWidthList<0 612.0>>>>>>/Resources<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 179 0 obj <> endobj 180 0 obj <> endobj 181 0 obj <> endobj 182 0 obj <>stream City of Industry, CA 91748, 18555 Gale Ave, California This is the return address that was provided to me from an online purchase of cheap fake wigs. Immediate access to the (60) Fwy via Fullerton Road and Nogales Street Verify all information About the Property However, there is an essential distinction between these two types of damage.
